DELIVERY OF YOUR ORDER.

– France area (including DOMs, Saint-Martin, Saint-Barthélemy, Saint-Pierre-et-Miquelon, Monaco):

Delivery by Tracked courrier or  La Poste Colissimo service. The average delivery time after preparation is 2 to 3 business days according to final destination. This delivery charge is between 2.40 € and 4.50 € depending on the weight of your order. * offered for all orders over 30 € TTC

– European Union zone outside Switzerland:

Delivery by International Mail Letter or Delivengo Easy from La Poste. The average delivery time after preparation is 5 to 7 working days depending final destination. This delivery charge is between 4.5 € and 13 € depending on the weight of your order and the place of delivery.

– Rest of the World Zone:

Delivery by International Mail Letter or Delivengo Easy from La Poste. The average delivery time after preparation is 7 to 15 business days following final destination. This delivery is charged between 4.5 € and 17 € depending on the weight of your order and the place of delivery.

Preparation Time:

– Orders placed from Monday to Friday: prepared the same day or the next business day.

– Orders placed on Saturday and / or Sunday: prepared the following Monday

– Returns

If an item does not satisfy you, you can return it within 30 days of receiving your package. For any return, please contact us at contact@terredemars.com  mentioning the items you want to return and the reason for your return. You will then receive a return slip to return your order. Upon receipt of your return, you will be refunded on the credit card used for your purchase within a period of ten days. The return costs are the responsibility of the Customer.

The return package must be sent to the address below: Terre de Mars SAS – 32 Avenue de Wagram – 75008 Paris – France